NHS staff will need long-term support to cope with the effects of the Covid-19 pandemic, says British Psychological Society

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The British Psychological Society (BPS) has warned that NHS staff are likely to remain under intense pressure for the foreseeable future and need longer-term support to recover from the Covid-19 pandemic. It is concerned that a lack of access to basic support is already causing significant damage to their mental and physical health.

As restrictions across the four nations are relaxed or removed completely, and the Omicron wave subsides, it is imperative that the ongoing needs of healthcare staff are not forgotten in a rush to put the pandemic behind us. Evidence shows that people do not begin to process the trauma they have experienced until after it has passed, meaning they need support long after the acute ‘crisis’ is over.

The BPS is calling for an urgent NHS staff wellbeing strategy, with direct ministerial involvement in the development of staff support in England, such is the case in Wales, Scotland and Northern Ireland. This will ensure that this support is given on a longer term basis and is consistent across all nations and areas.

While some Trusts have excellent support systems in place, there is variability and inconsistency across the NHS. Drawing on interviews with acute care staff, and their own experiences, some psychologists are highlighting the lack of basic support for staff in places, including proper rest-rooms, access to hot meals and drinks, and cancelling of some annual leave requests. This shows the need for a UK-wide approach that learns from best-practice and rolls it out across the board.

Examples of this good practice include:

Hospitals and workplaces reviewing working conditions to ensure that staff have their basic needs for rest, nutrition and support provided
A commitment to prioritise annual leave for staff who have previously had leave cancelled
Fully funded and evidence-based staff support systems with a long-term commitment to supporting staff wellbeing
Proper workforce planning with staff wellbeing at its heart
Dr Roman Raczka, chair of the BPS’ Division of Clinical Psychology, said:

“While the removal of Covid-19 restrictions may signal a ‘return to normal’ for some, for NHS staff the reality is very different. The psychological evidence tells us that, as the acute phase of the pandemic hopefully draws to an end, the need for staff support actually grows as people begin to reflect on what they have been through and experienced during the last two years.

“We are consistently hearing from our members who are supporting staff that they are exhausted, and there is a lack of access to basic support and facilities such as rest-rooms and the chance to take their holidays. The acute trauma of dealing with Covid has come against the backdrop of existing staffing shortages and a depleted and demoralised workforce. NHS staff have risen to the challenge brilliantly over the last two years, but at significant personal health costs.

“This issue is not going away, and the impact will only truly be felt as staff begin to process what they have been through, while dealing with a growing backlog of patients needing treatment and support. It needs to be a priority for the government to enable the health service to rise to the huge challenges that lie ahead. We urge the government not to allow its optimism this spring to lead to complacency and lack of action to properly support staff across all areas of the NHS.”

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