Abbots Care wins ‘The Most Innovative Homecare Team Award’ at Hertfordshire Care Providers Associations Awards which took place at the prestigious Warner Bros. Studios. The category included four care provider nominees.
The awards ceremony which was postponed due to Covid-19 Pandemic was attended by Abbots Care’s Managing Director and Founder, Camille Leavold and the Community Facilitators team.
Abbots Care was awarded ‘The Most Innovative Homecare Team Award’ due to their ability to adapt to new ways of working during Covid-19. The home care provider went above and beyond to ensure that all service users’ demands were met, despite the challenges the pandemic brought.
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Winning this award is a testament to Abbots Care’s exceptional home care service and their ability to innovate. Abbots Care who has been caring for people and their families for over 25 years, celebrated a second consecutive year rated Outstanding by the Care Quality Commission.
Abbots Care launched their Abbots Care Wellbeing app, a mobile app designed to help, support, and understand the health and mental wellbeing of their care workers. This served to combat feelings of isolation often experienced by care workers; an issue of heightened importance in the wake of the Covid-19 pandemic.
Theresa Russell the Lead Community Facilitator commented: “This award is for our team of Community Facilitators and for all the hard work they have implemented over the past couple of years, during the Pandemic”.
“The Community Facilitator Team are the first point of call for all our care workers and service user’s in the community. We have a community facilitator in all the geographical areas we cover as care provider, but we also support and cover each other as a team. We are the eyes and ears of the company on the frontline, along with our care workers, whilst we all support with any concerns or issues raised, from re-assessing any decline or concerns with moving & handling or mobility, to medication issues, including collecting from pharmacies and arranging individual medications into pharmacy filled blister packs”.
“We also provide pop in support to our more vulnerable/lonely/isolated service users to arranging tea parties and organising for them all to be picked up and then taken back home, just so they have the chance to get out, socialise and have a little fun”.
“This award means a lot to the whole team, and it is a huge achievement. It shows what a tough, but very rewarding job we do. I am so proud of our Community Facilitator Team, as there are not many care companies that have a team like ours and this award is in recognition of that”.
