Daisy Turner, from Rochford in Essex, and Joe Styles, from Southend-on-Sea, have both been shortlisted for the Rising Star award by judges from the industry-leading Heating Installer Awards 2025.
From dozens of first-class entries, the two Essex-based apprentices made a shortlist of just four apprentices who will go head-to-head for the coveted title.
A team member of Toucan Heating and Plumbing Ltd, Daisy’s entry highlighted an example of where she had worked alongside her employer to suggest realistic plumbing systems they could fit that were true to architect plans, benefitting her customer in the local area at the same time.
Speaking of Daisy, her employer said: “She is a credit to our team, very punctual polite and hard-working. She is a pleasure to work with. She is eager to learn and enthusiastic, and I wish her all the best in these awards – we’re all cheering for her!”
Joe’s entry featured work on a boiler service, where he quickly identified that the hot water was not circulating properly. He correctly recommended to his employer that they isolate and take apart the pump to remove a blockage. Through his quick thinking, he protected his customer from an expensive boiler breakdown.
The nationwide awards scheme, now in its tenth year, recognises the achievements and raises the credibility of plumbers and heating installers across the country who deliver excellent customer service on a daily basis. Representatives from the awards’ partners and sponsors CIPHE, The IPG, Polypipe Building Products, Refresh, Samsung Climate Solutions, Stelrad and Powered Now, as well as a team of previous winning installers, judged the entries on problem solving, product knowledge and stand out work.
To mark its tenth anniversary, the award’s organisers have appointed a brand-new Board of Trustees, making it the only awards scheme in the industry that is run and judged by installers themselves. Each trustee will be heavily involved in the judging of the categories relevant to their individual areas of expertise.
Trustees include previous winners: Phil Metcalf of Metcalf Cooling and Heating Services, Huw Jenkins of Thornhill Plumbing and Heating, Nick Irlam of Irlam UK, Rising Star Winner Carl Ladd, and CIPHE member Karen Matthews of Mayfly Group.
You can help crown Daisy or Joe as the National 2025 Heating Installer Awards winner by visiting the Heating Installer Awards website and casting your vote.
Voting closes at midnight on 27th May 2025. Public votes will contribute to a quarter of the Rising Star’s overall scores, and will be added to the judges’ scores and the scores from a technical challenge set for all of the Rising Stars.
The winners will be announced on 25th June 2025 at InstallerSHOW, taking place at Birmingham NEC.
